Board Update 6/30/20
Board of Directors Update 6-30
We hope this update finds you well.
We are fast approaching Independence Day. This is traditionally a busy time on the mountain, and although we will be celebrating July 4th 2020 with social distancing, face masks and all other precautions necessary during this pandemic, it promises to be another great event when families spend quality time together and celebrate.
However, the Board – again – needs to address a serious issue that we discussed last year, in the July and November General Membership Meeting and one of our board meetings. Quoting from the President’s letter from the November meeting – “While the overwhelming majority of property owners enjoys Masthope and treats other members and our staff respectfully, there is a small minority who feels it is their right to be loud and disruptive, using foul language and – more and more frequently – verbally abuse staff and other property owners. In our last board meeting, the Board of Directors has unanimously and categorically declared that we will not tolerate this kind of behavior. Our Rules and Regulations include provisions against disruptive and abusive behavior, and we are committed to use them fully to counter these unfortunate events. The dedication and experience of our staff contributes in no small measure to Masthope being a Premier Family Community, and the Board fully appreciates the fantastic job they do.”
Unfortunately, disruptive and abusive behavior is on the rise again. Our management and staff, and we all, deserve better. If you are unhappy with rules, required safety precautions, or any other regulations, please address the board. Foul, abusive language and actions towards our staff will not be tolerated. We are fortunate to have staff in place – if they leave due to this abuse, we will have to shut down amenities, and no one wants that.
Our rules and regulations provide remedies, fines and citations, for these transgressions. They are rarely used, but the Board has given management directions to use our rules to protect staff.
Please be respectful when you are using our facilities and amenities. Remember that masks are a must when you visit any facility on the mountain, whether it is the compactor, the beach house rest rooms, the Marketplace, office or any other community facility. Masks must be worn when you approach our staff, whether it is the gate checkers, the life guards, office personnel or anyone else working for the community.
Stay healthy, stay safe and have a great 4th of July weekend.